Last Updated: July 2026
By accessing, registering, or using the Infiverix platform ("Platform", "Service", "We", "Us", "Our"), you ("User", "Client", "Customer", "Data Fiduciary") accept and agree to be absolutely and unconditionally bound by these terms. Currently, Infiverix is offering a Pilot Program. Registration for the Pilot Program implies full acceptance of these terms. If you do not agree to every provision of this agreement, you must immediately cease all use of the Platform.
CRITICAL DISCLAIMER OF LIABILITY
Infiverix is a B2B SaaS software tool designed to ASSIST you in managing your data privacy workflows. We are NOT a law firm, we DO NOT provide legal advice, and our software DOES NOT automatically guarantee or confer compliance with the Digital Personal Data Protection (DPDP) Act 2023 or any other legal framework.
You, the Customer, acting as the Data Fiduciary under the DPDP Act 2023, are solely, entirely, and exclusively responsible for your own legal and regulatory compliance.
Under no circumstances whatsoever shall Infiverix, its founders, employees, affiliates, or partners be held liable for any fines, penalties, regulatory actions, damages, or legal costs levied against you by the Data Protection Board of India or any other regulatory authority.Even if a failure in our software, a bug, or an outage contributes to your non-compliance, you explicitly waive any right to seek damages, indemnification, or compensation from Infiverix for DPDP Act penalties. You use this software strictly at your own risk.
As part of our commitment to platform reliability, we operate under the following strict SLA timelines for our B2B customers:
If you or your end-users submit a technical grievance or bug report regarding the Infiverix platform, we commit to a 30-day window to formally review, address, and respond to the grievance. This SLA applies solely to platform operations and does not constitute a legal timeline for your own end-users under the DPDP Act.
In the highly unlikely event of a confirmed data breach involving the Infiverix infrastructure, we commit to a 72-hour window for Data Breach Reporting. We will notify affected Clients within 72 hours of definitively confirming a breach, allowing you to fulfill your subsequent obligations to the Data Protection Board.
You agree to fully indemnify, defend, and hold harmless Infiverix from any and all claims, lawsuits, regulatory fines, demands, damages, liabilities, costs, and expenses (including attorney's fees) arising out of or related to your use of the Platform, your failure to comply with the DPDP Act 2023, or any violation of this Agreement.
We reserve the absolute right to suspend, disable, or terminate your account at any time, without prior notice, if we suspect you are using the platform for unlawful activities, spoofing origins, attempting to exploit security features, or violating these Terms.
These Terms shall be exclusively governed and construed in accordance with the laws of India. Any and all disputes arising out of this agreement shall be subject to the exclusive jurisdiction of the competent courts located in India.